Mobile Banking

Mobile Banking is the newest way to access your account information through your mobile device.  Receive updated information about your account including recent postings, deposits, and much more.  It's free and it's easy to setup.  Just log into your online banking account and get started today!

 

 

 

Mobile Banking Instructions

 

1) Login to Online Banking

    a. Enter your Access ID

    b. Answer security question if required

    c. Enter your password

 

2) Click on the Button "Mobile/Options"

 

3) Scroll to Nicknames - verify that all your accounts have nicknames (if yes, skip to #4)

    a. If not, click on Edit

    b. Put an X in the box to the left and a nickname on the right of the corresponding account number.

        Ex: checking, saving, Suzie’s savings etc. ALL

ACCOUNTS MUST HAVE NICKNAMES

    c. Click on Submit

 

4) Scroll to Mobile Banking - Click on Edit

    a. Enter either an email address for which you receive mail on your phone or your 10 digit cell phone

        number. (if email option skip to c)

    b. Use drop down arrow to select your cell phone carrier. {if you are on AT&T and started your plan in

         Houma/Terrebonne area, please select AT&T with the Cingular brand)

    c. Enter then confirm a 4 digit PIN that you will use each time you enter Mobile Banking

    d. Click on Submit

    e. Notice on top of screen “Mobile banking enrollment completed successfully” should appear. 

         If not, repeat #4

 

Within minutes, you should receive a text message or email. Use the URL in the message to get to the mobile banking login screen. Here, you will enter your Online Banking ID and the Mobile Banking PIN you just set. When your page first opens you will see a list of nicknames and the account balances. You may need to scroll to the right to see the whole page. If you select an account, you can then get additional balances, see transactions, or make transfers.

 

IMPORTANT NOTES

  • Each time you enter Mobile Banking you will receive a new text/email message. You must use the most recent message to login. This new message in addition to the 4 digit mobile PIN will access your account.
  • If you delete the last message, you can use any prior message or your cell phone history and access any of the prior login pages. Do not enter your ID or password, click on CANCEL. On the next screen, click on the one-time password button. Then you will be asked for your login ID. The online banking system will generate a new URL and send it to you in a text/email message.
  • If you forget your 4-digit mobile PIN, log into your online banking from any computer and refer to instructions in # 4 above. You only need to re-enter any 4 digits to select a new mobile PIN.