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Privacy Policy

Our Privacy Commitment to You

We recognize, respect and protect the personal privacy rights of all our customers. We realize that our customers entrust us with personal information, and it is our policy to maintain our customers' information in a confidential manner.  We are committed to providing the highest level of security and privacy regarding the collection and use of our customers' personal information, as well as personal information of all consumers who visit our institution and website.

Confidentiality and Security of Nonpublic Personal Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
 

Nonpublic Personal Information We Collect

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates, or others; and
• Information we receive from a consumer reporting agency.

Types of Information We May Disclose

We may disclose all of the information that we collect, as described above.

 

Information We Share

We do not sell any customer information to third parties. In an effort to offer enhanced products and services, we may disclose nonpublic personal information about you to the following types of third parties which have agreed to only use your information for the sole purpose of providing a product or service:

• Financial service providers such as mortgage brokers, securities broker-dealers, and insurance agents;
• Non-financial companies such as data processors, check printers, and others which we may contract to perform operational functions; and
• Companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.

 

Your Right to Opt Out of Information Sharing

If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures, that is you may direct us not to make those disclosures (other than disclosures permitted by law).

 

We will treat an opt out direction by any joint account holder as applying to all parties on the account.

 

You may notify us of your intention to opt out of nonaffiliated sharing by using the following method.

 

How to Opt Out of Information Sharing

If you wish to opt out of disclosures to nonaffiliated third parties, you may call us at 985-851-3341 or send your name, account number(s), and telephone number to:  Synergy Bank, Privacy Opt Out, Attn: Compliance, P.O. Box 2166, Houma, LA 70361.

 

If we do not receive notice of your intent to opt out of information sharing with nonaffiliated third parties within 10 days of delivery of this notice to you, we are authorized to disclose information about you to nonaffiliated third parties in accordance with our privacy policies and practices.

 

Notify Us of Inaccurate Information We Report To Consumer Reporting Agencies

Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency. Your written notice describing the specific inaccuracy(ies) should be sent to us at the following address:  Synergy Bank, Attn: Compliance, P.O. Box 2166, Houma, LA 70361.
 
If you ever decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.